Customer Service – Feedback
My Goal is to make every customer 100% satisfied with their order. When you receive your order, take a minute to leave positive feedback.
Please do not simply leave a neutral/negative feedback if you have an issue with an item.
If you are not satisfied, please let me know before leaving feedback.
Please send a message through eBay Messages and let me know how I can earn your satisfaction.
Please know that your positive feedback and 5 star rating on eBay is extremely important.
Payment
I accept payment via PayPal, Mastercard, Visa, American Express, Discover and PayPal's 'Bill Me Later'.
All purchases are processed via PayPal.
Return Policy
I accept returns for a full refund (less all shipping charges). Buyer is responsible for return shipping charges.
Original shipping charges are not refundable. In the event of an item received “not as described”, a full refund will be sent including shipping both ways.
Please read the full description and view all pictures (They are part of the description) before ordering.
After receiving the item, contact me within 14 days.Refund will be given as money back.
COMBINED SHIPPING
Combined shipping is available on many of my items. Due to size & weight of certain items, I am not able to combine shipping on all orders.
In many cases eBay will automatically combine shipping.
If your purchases are not combined in checkout, I will be happy to send you a combined shipping invoice with any applicable discount.
DOMESTIC SHIPPING
Items are usually shipped within 1 Business day of cleared payment.My primary carriers are USPS (Parcel Post, Priority, First Class and Media) & Fed Ex.
You will receive email with tracking number for all domestic shipments.
I process my shipping labels through the ebay/paypal system and tracking information for your item will automatically be downloaded into your ebay purchase summary.
Ican't control the shipping time of the carriers. Please contact me thru ebay messaging if there is a problem with delivery time.
Shipping prices are not negotiable.
I will not be responsible for packages lost or stolen once they are marked 'delivered' through tracking by the carrier .
Stolen or lost packages, once they are delivered, must be resolved with the carrier.
INTERNATIONAL SHIPPING
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
A Customs Declaration will be attached. US and International government regulations prohibit marking items below value
or as gifts.. I reserve the right to refuse shipment to any country for legal, political or economic reasons.
I Ship by way of the United States Postal Service, First Class International or Priority Mail, and process my shipping labels through the Ebay/Paypal system
and tracking information for your item will automatically be downloaded into your Ebay purchase summary.
I will not be responsible for packages lost or stolen once they are marked 'delivered' through tracking by the carrier .
Stolen or lost packages, once they are delivered, must be resolved with the carrier.
Untested, but appears to be in excellent condition”